Consumer Relations Consortium members at the Consumer Financial Protection Bureau Debt Collection Town Hall May 8, 2019 - following the industry roundtable discussion with Director Kraninger and other CFPB leaders

(Left to right: Jim Bell, MRS BPO; Leslie Bender, BCA Financial Services; Michael Kraft, The CCS Companies; CFPB Director Kraninger; Stephanie Eidelman, the iA Institute; Ralph Liberio, NCB Management Services)

Consumer Relations Consortium members at the Consumer Financial Protection Bureau Debt Collection Town Hall May 8, 2019

Stephanie Eidelman, CRC's executive director, was one of three industry representatives on the public panel for the event.

(Left to right: Michael Meyer, MRS BPO; Michael Kraft, The CCS Companies; Leslie Bender, BCA Financial; Ralph Liberio, NCB Management Services; Stephanie Eidelman, the iA Institute; Bob Obringer, Phillips & Cohen; Jim Bell, MRS BPO. Also in attendance were Andrew Blady, NCB Management Services and Joann Needleman, Clark Hill)